Posts by Catherine Grenfell

Recommended reading for intranet teams

By: Catherine Grenfell Posted: February 17, 2010

There are many good books that can help intranet teams to deliver great sites and overcome challenges.

How to empower authors

By: Catherine Grenfell Posted: December 17, 2009

Intranet teams can never maintain a whole site themselves, and empowered authors will do much to deliver great content.

Photos in staff directories

By: Catherine Grenfell Posted: November 24, 2009

Explores the benefits and risks related to including photos in the corporate staff directory.

What is the biggest mistake an intranet manager can make?

By: Catherine Grenfell Posted: July 22, 2009

Intranet managers need to be careful not to get caught up in their own experiences and perspectives.

What do successful intranet managers have in common?

By: Catherine Grenfell Posted: June 30, 2009

Successful intranet managers balance their technical skills, business acumen and leadership capabilities, and take a pragmatic approach to their sites.

How intranet teams should spend their time

By: Catherine Grenfell Posted: August 5, 2008

Intranet teams need to carefully manage their time, to ensure that progress is always being made.

ABCD for intranets

By: Catherine Grenfell Posted: June 16, 2008

ABCD for intranets is a step-by-step tool that can be applied at any time and then used for the continual refinement and improvement of the intranet.

Do staff make use of personalisation features?

By: Catherine Grenfell Posted: June 14, 2007

This article discusses the results of a worldwide survey conducted to guage what extent personalisation is being used in intranets and portals.

Position descriptions for intranet managers

By: Catherine Grenfell Posted: February 9, 2007

Position descriptions describe the key responsibilities and duties of the intranet manager, fulfulling two audiences, the intranet manager as well as the organisation.