Posts by Catherine Grenfell

Sharing organisational history

By: Catherine Grenfell Posted: September 23, 2013

The history of an organisation can provide a powerful way to engage with staff.

What’s the ideal size of an intranet team?

By: Catherine Grenfell Posted: May 28, 2013

Delivering an effective intranet requires a sufficiently large team, and support from the business

Accessibility for intranets

By: Catherine Grenfell Posted: December 13, 2012

This article outlines three tiers of activities that can make an intranet accessible for those with disabilities.

Designing an intranet’s policy section

By: Catherine Grenfell Posted: June 25, 2012

Policies and procedures are important information, and they need to be easily found and used on the intranet.

Fun on the intranet

By: Catherine Grenfell Posted: December 21, 2011

Including fun features on the intranet can send the message that the organisation is a great place to work.

Educating authors using a drop in centre

By: Catherine Grenfell Posted: June 30, 2011

Provide a place for authors to seek help and training when they need it, whenever they need it.

Ticker tape on the home page

By: Catherine Grenfell Posted: April 28, 2011

Including a tickertape on the intranet homepage can be an effective way of communicating real-time updates.

Jargon test your intranet

By: Catherine Grenfell Posted: November 10, 2010

Jargon can make it hard for even experienced intranet users to find what they need and to complete tasks.

Integrating applications into the intranet

By: Catherine Grenfell Posted: September 28, 2010

Intranets deliver the greatest benefits when they provide seamless access to common applications and tools.

Understanding new solutions

By: Catherine Grenfell Posted: July 29, 2010

Intranet teams should spent time to understand new technologies, so they can advise the rest of the organisation.