At any given point, intranet teams must be able to describe: where we’ve been, what we’re doing, and what comes next.

It is a mistake to assume that recognition that the current intranet is broken translates automatically into support for fixing it.

Understanding common and important staff tasks underpins every aspect of intranet design and management.

It is widely assumed that intranet homepages need to be squeezed into a single screenful, but can longer pages be made to work?

Can we replace our intranet homepages with a Google-inspired search page?

Intranets are an important internal communications channel, and it’s important to get the right mix of news.

Executive support is critical for intranets, and there are a range of practical approaches for gaining this.

When designing and structuring intranets, it is useful to distinguish between core content, and business-unit specific information.

There are a range of practical ways of assessing whether the team is spending its time to greatest effect.

Three intranet teams describe how they chose the name for their intranets, and the impact it has had.