Intranets add the greatest value when they go beyond just providing content, to directly supporting business objectives.

Global intranet teams can (and must) play a mix of roles within large and complex organisations.

Intranet solutions need a clear business focus and an understanding of organisational factors.

Go beyond woolly objectives for social intranets, to solve real business problems.

An intranet vision is the starting point, but a strategy is still needed showing how to get there.

We’ve worked with many organisations that have gone through an immense amount of organisational change. These are a challenging times, and the temptation would be…

Rather than thinking of the intranet as a once-off ‘product’, consider it an ongoing ‘service’ to the business.

Mobile devices are changing the consumer landscape, and organisations must have an enterprise strategy to keep in the game.

At any given point, intranet teams must be able to describe: where we’ve been, what we’re doing, and what comes next.

By planning projects carefully from the outset, intranet teams can build a strong business case.