Avoid the trap of seeing an information management strategy merely as a set of policies.

A new group intranet brings together a diversity of staff at Australia’s largest membership organisation.

What enterprise functionality are you providing for your smartphone users?

We’ve just had the pleasure of participating in both the Australian and New Zealand SharePoint conferences, organised by Share The Point. These events covered a…

Customer service is make-or-break for many organisations, and intranets can help.

We’ve been doing a lot of work recently for global organisations, headquartered in places as diverse as London, Oxford, Sydney, Geneva and Stockholm. It’s tremendously…

Some years back, Thomas L. Friedman argued in his best-selling book that the world is flat when it comes to commerce. The central argument is…

Intranet improvements must match business goals, meet staff needs and be practical.

Intranets always partly reflect their organisations’ cultures, and they mirror the companies they serve through content, processes, and contributions from employees.  The best intranets are…

Modern intranets are now much more than just a repository for corporate content. Transformed by new technologies — and new ways of working — intranets…