Avoid the trap of seeing an information management strategy merely as a set of policies.
Archives for strategy
Teams need to cut through religious wars to make the most of both new and old ideas.
A new group intranet brings together a diversity of staff at Australia’s largest membership organisation.
What enterprise functionality are you providing for your smartphone users?
We’ve just had the pleasure of participating in both the Australian and New Zealand SharePoint conferences, organised by Share The Point. These events covered a…
Customer service is make-or-break for many organisations, and intranets can help.
After a much-deserved break, what should an intranet team do after a major launch?
We’ve been doing a lot of work recently for global organisations, headquartered in places as diverse as London, Oxford, Sydney, Geneva and Stockholm. It’s tremendously…
Some years back, Thomas L. Friedman argued in his best-selling book that the world is flat when it comes to commerce. The central argument is…
Intranet improvements must match business goals, meet staff needs and be practical.