Intranets add the greatest value when they go beyond just providing content, to directly supporting business objectives.

I’ve been touring the globe over the last few months, talking about the possibilities now available for intranets running on SharePoint. Like other modern technologies…

Global intranet teams can (and must) play a mix of roles within large and complex organisations.

Last week my new book, Essential intranets, went live. It’s fundamentally a very positive book, outlining an aspirational vision for the role of intranets. As…

Intranet solutions need a clear business focus and an understanding of organisational factors.

Late in 2012, we asked the question Should intranet teams stop and do mobile instead? The idea being that if teams are stuck waiting for…

Go beyond woolly objectives for social intranets, to solve real business problems.

We live in interesting times. As part of our work at Step Two, we provide ongoing advice and mentoring for intranet teams around the globe….

Early in the year, we outlined a possible New Year’s Resolution for intranet teams: to deliver three wins in three months. The idea was a…

For many intranet teams, their intranet progresses forward on the basis of incremental improvement, as it should. Others are facing that inevitable, from-the-ground-up redesign. But…