Over the last two decades, we’ve observed that intranets go through common stages of growth, as they move from newborn sites through to essential business tools. We’ve seen intranets wrestle with common issues and challenges, and have identified common traps and dead-ends that many teams encounter.

The end goal, as always, is to deliver an intranet that’s truly valuable for staff and their organisation, so how do we get there from here?

This video shares one of the first models created by Step Two: the six phases of intranet evolution. It’s one of a series of ‘explainer videos’ that we’re releasing to share the knowledge we’ve gained over 20+ years.

Watch this video to work out what stage your intranet is at, and where to go next. The model can also be highly effective at bringing your stakeholders along the journey, helping them to understand what pitfalls should be avoided.