There is very real cost of the reliance on email: the duplication of information management activities, which has a significant impact on productivity, consistency and…

While news on the intranet home page is widespread, the question needs to be asked: how effective is it?

This briefing takes a different look at the role of intranet policies, and outlines five policies that all intranet teams should develop.

The intranet needs to have a strong brand, a sense of identity that, at a basic level, distinguishes it from the public website and other…

This article explains a quick and effective technique for assessing whether your home page is an effective gateway to site content.

This article introduces two critical success factors for intranet discussion forums: a clear purpose, and a common community.

We all know accessibility is important, but precisely how does one make a website or intranet more accessible? Often what is needed is a pragmatic…

Much is expected of intranet authors, in terms of the quality, accuracy and timliness of published material. Yet, many organisations treat intranet authoring as a…

Intranet teams must take on a strong leadership role, and drive forward the evolution and enhancement of the site.

The industry is finally accepting responsibility for providing accessible websites and intranets. Yet, a great deal of misunderstanding continues to surround the subject of accessibility.