1. Thanks James for the useful post. I especially like your points “focus on the known” and “make the project ‘modular’.” One thing I would point out (and maybe it’s wishful thinking on a project on a tight timeframe), is to try to frame the project as just a phase, and that the intranet will continue to be improved over time (perhaps in other, if less intense, 3-6 month projects). That way it puts more focus on the intranet for the longer term.

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Published July 31, 2013

James Robertson
James Robertson is the Managing Director of Step Two, the global thought leaders on intranets, headquartered in Sydney, Australia. James is the author of the best-selling books Essential intranets, Designing intranets and What every intranet team should know. He has keynoted conferences around the globe. (Follow him on Twitter)