With the frantic innovation of M365, there’s a growing gap between the functionality provided, and what’s been adopted and used by employees.

While everyone talks about “adoption”, this often ends up trying to “teach everyone everything”, relying on “how to guides” published to the intranet or just hoping that training isn’t needed because “we don’t train people on using Word”. None of these approaches work.

To tackle these challenges, join us for a free webinar on digital literacy and adoption on Thursday May 29 at 10am AEST.

In this session James Robertson, Founder of Step Two outlines a fresh methodology for fostering practical improvements to digital literacy. It takes a competency-based approach that’s structured around business scenarios and skills. This allows you to determine what employees need to know, and how big a gap needs to be closed.

Topics covered in the webinar include:

• introducing Step Two’s “waves” methodology
• defining what everyone needs to know (and what is needed by just a handful of staff)
• creating a plan to foster digital literacy

Sign up for this session to take a user-centric approach to digital literacy that allows you to get started right away on helping employees prosper with new digital capabilities.