Intranet questions (Brisbane, Australia)
Filed under: Conferences & presentations, Intranets
I’ve just finished running a very enjoyable Intranet Planning Day workshop in Brisbane. Plenty of questions and lots of interaction, just the way I like it.
For the record, here were the “big questions” raised at the beginning of the day:
- Getting management not to see it as a quick project?
- How to get staff interested and using the intranet?
- Best way to find out what users need?
- Right metadata, etc?
- Processes for publishing?
- How to engage management?
- Funding?
- Integration of systems?
- Content lifecycle?
- CMS?
- Search?
- Maintaining relevance?
- Ways to structure content?
- Content format? (HTML vs PDF)
- DM vs intranet?
- Taking away hard copies from staff?
- Identifying benefits?
- How to implement governance?
- Word processing to intranets?
- Structure of team?
- ROI?
- Maintaining organisational interest over long term?