The first of the two CM Briefings for August is written by Tina Calabria on improving your intranet, task by task. To quote:
If a redesign is not feasible, what are the alternatives? There are a number of ways to incrementally improve an intranet, such as redesigning a particular section of the site, or adding a new ‘killer application’.
One method that is certain to provide immediate business benefit is to improve the way the intranet supports key tasks. In fact, by selecting only one task at a time, improvements can be made in a manageable and cost-effective manner.