Delivering an effective intranet requires a sufficiently large team, and support from the business

This article outlines three tiers of activities that can make an intranet accessible for those with disabilities.

Policies and procedures are important information, and they need to be easily found and used on the intranet.

Including fun features on the intranet can send the message that the organisation is a great place to work.

Provide a place for authors to seek help and training when they need it, whenever they need it.

Including a tickertape on the intranet homepage can be an effective way of communicating real-time updates.

Jargon can make it hard for even experienced intranet users to find what they need and to complete tasks.

Intranets deliver the greatest benefits when they provide seamless access to common applications and tools.

Executive support is critical for intranets, and there are a range of practical approaches for gaining this.

There are a range of practical ways of assessing whether the team is spending its time to greatest effect.