Designing for mobility goes beyond just small screens and touch interactions, to encompass the user’s context and tasks.

In an ideal world, every staff member would be able to access the intranet regardless of role, location or disability. In reality, many staff do…

This article outlines three tiers of activities that can make an intranet accessible for those with disabilities.

Intranet information architecture (IA) can be notoriously difficult to get right. Depending on the size and geographical spread of an organisation, an intranet can be…

I was pleased to be able to present in Canberra today, as part of World Usability Day. My topic was “How design is transforming modern…

The mobile space continues to grow at breakneck pace. Many websites are now seeing upwards of 20-30% of their web traffic coming from mobile devices….

In this modern age, mobile devices should be supported when redesigning intranets.

Every intranet includes some of the organisation’s policies and procedures. This article outlines the common ways to collate and share this information. We will cover:…

Policies and procedures are important information, and they need to be easily found and used on the intranet.

Intranet redesigns involve a huge amount of work, so how do we make this the last big redesign that’s needed?