Over the years, we have published a vast amount of information on intranets. In this article, we attempt to wrap up all the activities that…

Out-of-the-box, search doesn’t work, and there is a small (but vital) piece of work needed to design and tune the search solution.

An intranet homepage policy is tool that can provide some welcome support to intranet managers as well as providing a clear direction to business units…

It is not enough to focus an intranet redesign on just the home page, global navigation and page layout.

The industry is finally accepting responsibility for providing accessible websites and intranets. Yet, a great deal of misunderstanding continues to surround the subject of accessibility.

Intranet content and tools should be aggregated, to help staff find required information, and to complete key tasks.

Creating strong information scents allows users to confidently find desired content on websites and intranets.

Much can be done to simplify search results pages, to make them easier to use for all staff to use.

Explores the advantages and disadvantages of using ‘under construction’ on an intranet.

Using a ‘strawman’ design in the early stages of a project can help to overcome many of the difficulties in the design process.