Posts tagged: search

Watch at your leisure: webinar recording of SharePoint 2013 for intranets and digital workplaces

Last week’s free webinar SharePoint 2013 for intranets and digital workplaces was a huge success, with over 500 people registered! During the 1-hour session, Alex Manchester and Michal Pisarek covered a heap of important topics that are of interest to every team. If you weren’t able to join us at the time: don’t worry, you [...]

Categorised under: Conferences & presentations, SharePoint

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Book review: Enterprise Search by Martin White

Search is a tremendously important topic within organisations. The phrase “information overload” has long since passed into cliche, and yet we’ve done little of practical value to help staff and managers find what they need. With the pressure on organisations still growing, there is real urgency to deliver search that works. I’ve known Martin White [...]

Categorised under: Book & product reviews, Search tools

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Global, local and enterprise search

This is a sketch that I drew while sitting in one of the enterprise search presentations at the recent KMWorld conference in Washington, DC. It explores the question: what should enterprise search be searching? The starting point is the global/local model for intranets, that we’ve described earlier. This distinguishes between two types of information: Global [...]

Categorised under: Enterprise 2.0, Intranets, Search tools

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Using metadata and taxonomies to classify and filter intranet content

As an intranet becomes more popular and contributions to the site increase, the number of pages, documents and articles and, subsequently, the number of results on search queries, grows exponentially. Sifting and sorting through this ever-growing information becomes more and more difficult. In this article we’ll look at three intranets from the Intranet Innovation Awards [...]

Categorised under: Intranets, Search tools, Usability & user-centered design

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Targeting enterprise search to key tasks

Enterprise search is often deployed as ‘the answer’ for the difficulties of finding information across an entire organisation. The basic concept is that the enterprise search indexes ‘everything’, and findability problems are solved. In practice, teams given the task of designing and deploying enterprise search find these projects much more complex. Many questions need to [...]

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