Iain Barker has written our KM Column article for this month, answering the question: what is information architecture? To quote:

Organising functionality and content into a structure that people are able to navigate intuitively doesn’t happen by chance. Organisations must recognise the importance of information architecture or else they run the risk of creating great content and functionality that no one can ever find.

This article provides an introduction to information architecture, discusses the evolution of the discipline and provides a 9-step guide for how to create an effective information architecture.