Filed under: Intranets
The first of the two CM Briefings this month is on choosing your information delivery channels. To quote:
While the intranet is rightly positioned as the key delivery channel for information within most organisations, it must also be recognised that not all staff will be reached using solely the intranet.
In many organisations, there are staff who have limited (or no) access to computers, or whose jobs makes the intranet less relevant to their needs. Focusing just on the intranet platform may mean that these staff are not provided with the information they need to conduct their jobs.
It is therefore important to consider all the ‘delivery channels’ when planning an overall information management and communications strategy.