Intranets can do much to support employee engagement initiatives and objectives.

When in the field, staff only want a few key things on their mobile devices, not the whole intranet.

Intranets filled with ‘blah blah’ landing pages can make it impossible for staff to find what they need.

At any given point, intranet teams must be able to describe: where we’ve been, what we’re doing, and what comes next.

It is widely assumed that intranet homepages need to be squeezed into a single screenful, but can longer pages be made to work?

The ‘three clicks rule’ is perhaps the most widely known web design principle, but it’s a myth.

Intranet teams can never maintain a whole site themselves, and empowered authors will do much to deliver great content.

There are many different uses for the intranet homepage, and a balance must be gained to meet business and staff needs.

By planning projects carefully from the outset, intranet teams can build a strong business case.

Successful intranet managers balance their technical skills, business acumen and leadership capabilities, and take a pragmatic approach to their sites.