Finding the right document is only half the task: is the document structured in a useful way?

Global intranet teams can (and must) play a mix of roles within large and complex organisations.

When conducting an intranet redesign in today’s environment, it’s commonsense to include a mobile element.

The history of an organisation can provide a powerful way to engage with staff.

Intranet solutions need a clear business focus and an understanding of organisational factors.

When intranet projects are given just 3-6 months to deliver, they need to be focused, nimble and effective.

Social intranets provide a valuable mix of functionality, beyond publishing content and news.

Too many intranets are ‘passion free zones’ that fail to engage with staff.

Go beyond woolly objectives for social intranets, to solve real business problems.

Delivering an effective intranet requires a sufficiently large team, and support from the business