Award Winner

Bank of Russia: Designing a modern intranet with great UX

Key details

Country

Russia

Year

2019

Topics

banking design financial services homepages intranet redesign intranets social user experience
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The Bank of Russia has delivered its first true enterprise-wide intranet with a huge range of capabilities including news and communications, multiple publishing templates, communities, search, personalised HR dashboards, automated services, social features and more. Built in SharePoint on-premises, the intranet has been created in a beautiful, modern design.

A design guide has been created to guide future digital workplace projects. An ambitious roll-out has seen the intranet launched across the bank’s extensive regional network with local variations.

Why this won a Gold award

  • This is a beautifully designed modern intranet with a great consumer-like user experience, which is also being used as the starting point for all future digital projects.
  • We love the social features including congratulations, thank yous and birthdays which are extensive, and well-executed.
  • The roll-out across the regional network is a considerable achievement, especially as the intranet meets local variations through personalisation and even automated services.
  • There are interesting features throughout, from the timeline to the service automation to the HR dashboard for each employee.
  • We love the ambition of the team to deliver a modern intranet despite the challenges of a traditional culture and stringent information security.

Full case study

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