While digital literacy is now very important, the latest survey shows that it’s mixed or highly variable in 65% of organisations.

What is the best and most efficient way to design user-centric SharePoint intranets?

Use this effective metaphor to put shape around your intranet for the benefit of all employees.

Applying best practice UX techniques will ensure that your new SharePoint intranet is usable and findable

Where should formal internal communications hand over to local collaboration and social interactions?

Intranets must reach out to staff via multiple channels, in today’s complex organisations.

Ask these questions to understand collaboration behaviours and needs within your organisation.

This digital maturity model for internal comms teams provides a clear way forward.

In this practical video, James Robertson explores the role that modern intranets can — and should — play within firms.

See James Robertson explore one of the classic Step Two models, and work out the next steps for your intranet.