Hospitals are complex environments, and there are three distinct worlds that make up their digital workplaces.

Digital employee experience is one of three elements that makes up the wider employee experience.

Intranet and digital workplace teams can learn a lot from the field of product management.

Internal communication teams should be part of the coalition who are driving change towards a better future for staff

Governance is the result of consensus building, not a weapon that can be wielded in a war.

Digital employee experience empowers organisations to better support the practical and emotional needs of their staff.

Frontline staff rely on great content which must be complete and accurate

Communities of practice are by far the most successful knowledge management (KM) approach.

Community managers, whether formal or informal, are crucial for successful collaboration.

Real success with collaboration and social tools requires robust change management.