The benefits that DEX initiatives deliver can be grouped into three categories: people, process and technology.

Keep an eye out for hints that suggest that a pragmatic, tactical approach to Office 365 is best

Strategic and tactical approaches to Office 365 adoption can deliver concrete results and benefits

‘People waves’ provide a real-world framework for achieving Microsoft 365 success

DEX has to be lead, top-down by senior leaders, and supported bottom up by great UX

You can’t deliver great customer experience (CX) without a great digital employee experience (DEX).

More ambitious approaches to digital workplace governance will require a more democratic approach to governance.

Digital workplace and DEX governance must sit at a round table.

Product management principles can help guide intranet teams to sustainable success.

A business-first approach to Office 365 ensures that new features deliver the greatest business benefits.