Don’t assume that employees know the fundamental concepts that underpin how to make use Microsoft 365

What intranet teams can do during and after a crisis, to meet short-term needs and long-term strategies.

To be successful and sustainable, collaboration tools need a purpose.

Office 365 products fall into four categories: maintain, manage, adopt and innovate.

A new intranet can be an invaluable tool for organisations wrestling with a pandemic or other crisis

This framework helps teams to sharpen their thinking, and to present a compelling business case

Three concepts fit together to provide a complete picture for what we deliver digitally to employees.

Narrative, in the form of stories, is a powerful way of describing a desired future state of working practices.

A great digital employee experience will only be achieved with a clear vision, a set of guiding principles, and a series of projects.

A universal inbox or universal task list demonstrates the power of creating a great digital employee experience.