Decentralised authors need guidance, help and clear expectations

User journeys provide a powerful way of simplifying complex tasks and topics

Real-world screenshots of intranets that deliver effective, usable content.

What gap needs to be closed between current and required digital skills?

Build skills and behaviours rather than focusing on products and features

Enterprise social shouldn’t be a free-for-all, nor should it be excessively controlled

While AI innovation is a sprint, trustworthy content is a marathon

Enterprise social works when you take a strategic approach!

Which digital workplace platforms give GenAI the information it needs?

Browsing, searching and AI queries will all play a role in modern workplaces