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Home » Articles

Articles

The digital experiences of your frontline employees may be painfully (and strategically) bad

By: James Robertson Posted: February 24, 2026

Are the poor digital experiences of your frontline employees holding you back?

Are you coming into the office for the right reasons?

By: James Robertson Posted: February 24, 2026

While leaders see the office as a source of productivity, employees actually value opportunities for collaboration.

How to create a high-impact digital employee experience (DEX) strategy

By: James Robertson Posted: February 24, 2026

Three elements underpin every effective digital employee experience strategy.

A strong digital employee experience (DEX) helps organisations survive the worst that the world can throw at it

By: James Robertson Posted: February 23, 2026

Organisations should use DEX as a lens for improving business resilience ahead of the next crisis.

Who is responsible for the hybrid workplace?

By: James Robertson Posted: February 23, 2026

Successful hybrid workplaces requires involvement and leadership from a wide range of stakeholders.

Making the most of digital opportunities within employee experience (EX)

By: James Robertson Posted: February 23, 2026

Employee experience consists of digital, physical and cultural elements.

The CHRO as digital employee experience leader

By: James Robertson Posted: February 23, 2026

Chief Human Resource Officers (CHROs) can do much to shape employee experience.

Map your SharePoint universe

By: James Robertson Posted: January 13, 2026

The Universal model for SharePoint provides much needed shape that guides strategy, structure and governance.

A hybrid workplace framework for the senior leadership team

By: James Robertson Posted: December 11, 2025

Years on from the pandemic, firms are still working out their approach to hybrid working.

What is the digital employee experience (DEX) of your frontline employees?

By: James Robertson Posted: December 10, 2025

Chances are, your frontline DEX needs big improvements

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Step Two is a consultancy that helps organisations establish and sustain modern digital workplaces. Driven by deep domain knowledge and productive field research, we enable intranet, digital workplace and digital employee experience (DEX) teams to proceed with clarity and confidence. Get in touch to find out how we can help you with.

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