Archives for Articles

Creating an "intranet concept".

An intranet concept is a single sheet of paper which outlines where the intranet is at, where it is going, and what it will deliver…

Monthly intranet tasks.

This article provides a long (but still not comprehensive) list of ongoing tasks for intranet teams.

The real cost of email in organisations.

There is very real cost of the reliance on email: the duplication of information management activities, which has a significant impact on productivity, consistency and…

Five key intranet policies.

This briefing takes a different look at the role of intranet policies, and outlines five policies that all intranet teams should develop.

Create a strong intranet brand.

The intranet needs to have a strong brand, a sense of identity that, at a basic level, distinguishes it from the public website and other…

When collaboration works.

This article introduces two critical success factors for intranet discussion forums: a clear purpose, and a common community.