Intranet solutions need a clear business focus and an understanding of organisational factors.

When intranet projects are given just 3-6 months to deliver, they need to be focused, nimble and effective.

Too many intranets are ‘passion free zones’ that fail to engage with staff.

Go beyond woolly objectives for social intranets, to solve real business problems.

Delivering an effective intranet requires a sufficiently large team, and support from the business

Using Excel in more powerful ways can bring further insights beyond a typical content audit

When migrating to a new intranet, it’s important to establish the right authoring practices from the outset.

An intranet vision is the starting point, but a strategy is still needed showing how to get there.

We’ve worked with many organisations that have gone through an immense amount of organisational change. These are a challenging times, and the temptation would be to leave the intranet until …

“We want to be number one for customer service.” We’ve heard this stated by a number of our clients over the years, particularly in the financial services industry. This makes …