When designing and structuring intranets, it is useful to distinguish between core content, and business-unit specific information.

Intranet projects are challenging, and it’s easy for teams to fall into common traps that can undo the good work being done.

The ‘three clicks rule’ is perhaps the most widely known web design principle, but it’s a myth.

A little while back I wrote a post about the global-local challenge for many intranets. To quote: In any large organisations, there will be many different business units, with different …

Over the years, we have published a vast amount of information on intranets. In this article, we attempt to wrap up all the activities that form part of an intranet …

The field of information architecture (IA) has much to offer those creating taxonomies, including a range of structured techniques for testing their effectiveness.

Usability and information architecture (IA) are core areas of expertise for intranet teams, and all organisations should take steps to build this expertise internally.

This article explains a quick and effective technique for assessing whether your home page is an effective gateway to site content.

This article introduces information architecture and provides guidelines for how to create an effective information architecture.

Escaping an organisational structure for your intranet is not easy, but will deliver many business benefits.