At any given point, intranet teams must be able to describe: where we’ve been, what we’re doing, and what comes next.
How long are intranet projects?.
Intranet teams, and business stakeholders, often underestimate the length of intranet projects.
What attractive intranets look like.
Intranets can’t afford to be useful but ugly, and inspiration should be drawn from modern web design standards.
Build support before an intranet redesign.
It is a mistake to assume that recognition that the current intranet is broken translates automatically into support for fixing it.
Rolling out intranet access from home.
While giving staff access to the intranet from home can be beneficial, the rollout needs to be carefully managed.
Finding compelling examples to build the intranet business case.
Intranet business cases are more powerful when they draw on real-life examples of issues and needs.
Identifying staff tasks.
Understanding common and important staff tasks underpins every aspect of intranet design and management.
How long should the intranet homepage be?.
It is widely assumed that intranet homepages need to be squeezed into a single screenful, but can longer pages be made to work?
Do intranets only need search?.
Can we replace our intranet homepages with a Google-inspired search page?
Three types of intranet communication.
Intranets are an important internal communications channel, and it’s important to get the right mix of news.