Intranets can be used to surface and deliver valuable customer information that helps organisations succeed.

When in the field, staff only want a few key things on their mobile devices, not the whole intranet.

Jargon can make it hard for even experienced intranet users to find what they need and to complete tasks.

The strength of enterprise search is also its challenge: how to pick which of the many features to use?

Intranets filled with ‘blah blah’ landing pages can make it impossible for staff to find what they need.

Mobile devices are changing the consumer landscape, and organisations must have an enterprise strategy to keep in the game.

Many key frontline and operational staff have limited access to desktop-based intranets. How best to reach them?

Intranets deliver the greatest benefits when they provide seamless access to common applications and tools.

There are many possible intranet policies that could be established regarding new windows and tabs.

HR is a key stakeholder of corporate intranets, and can use the site to deliver both information and services.