Membership starts on the day you join and is for 12 months. For example from 4th September for 12 months. Membership is automatically renewed on your anniversary date. If needed, you can edit your membership details online, including changing your payment details, or turning off automatic renewals.

The private members-only community is a Facebook community, called Step Two Forum. Regular posts are made by Step Two including screenshots and articles. If you are not a Facebook user consider joining or access the resources members only site.

Global membership has been designed for individual practitioners, supporting their current needs and career progression.

While organisations as a whole cannot obtain global membership, we encourage larger firms to provide multiple team members with global memberships to spread the knowledge and benefits. The modest cost of global membership should make this affordable for businesses of all size.

(Also note the answer to the question “Who can watch the videos and participate in the community?” below.)

As global membership is for a single practitioner, they are the only one who can watch the videos (live or recorded) and participate in the Facebook group. If more team members in an organisation would benefit from the knowledge, we encourage the purchase of further global memberships.

As intranets and digital workplaces are by definition hidden from public view, it is important to protect the confidentiality and privacy of members and their sites. The ethos of the Forum is to ‘take away the learnings but respect the confidentiality of the people and/or organisations sharing’.

You are therefore welcome to make use of what you learn from the members within the Forum, but not to share with others without express permission from the Forum manager.

As convenors of the Forum, Step Two will protect the privacy of members, and will never pass on details to any third party. Members must never share details with a third party without the express permission of the member. 

Practitioners who are directly involved in the support or management of an intranet, digital workplace or digital employee experience. Due to the nature of the Step Two Forum, consultants or vendors are not able to join the Forum.

We are a vendor-neutral organisation and the community is based on business needs, not specific technology solutions.

We are keen to support the community as we go through these difficult times. We are offering a 50% hardship discount, and to obtain this, please complete an application with a short explanation of your situation. Once approved we will send you the discount code. (Note that the discount is only applicable for the first year of Forum membership, and yearly renewals will be at normal price.)

When you join your access will automatically be given access to a members only site containing these resources. 

We work very hard to deliver in-person workshops and networking opportunities primarily in ACT,  New South Wales, Queensland and Victoria. To ensure the sustainability of our local offering we, unfortunately, can’t make global membership available to our colleagues in these states. Colleagues from SA, WA, Tasmania and NT may join. All the benefits of global membership are included in full membership, including live online tours.

Yes, login to the Forum members only area and update your personal details, this includes name, email address etc

Contact the team at Step Two either [email protected] or [email protected] and we will answer your questions.

Payment is online and via Paypal or credit card. We can’t process global membership payments off-line.