My KM Column article for July is on deploying a CMS. To quote:

While selecting the right content management system (CMS) is crucial for success, it is not sufficient. There is also much that needs to be done during the implementation to ensure that the initial project is successful, and the CMS is viable in the long-term.

Implementing a CMS is not easy. There are many aspects that must be addressed, and most of these are not related to the technology. Instead, they are focused on the people and process issues within the organisation.

This article outlines a structured approach to deploying a CMS, as well as providing a range of practical guidelines and tips that will assist the implementation team.