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Ogletree Deakins: Improving findability and access to content

US law firm Ogletree Deakins has created a new iteration of its firmwide intranet with vastly improved findability and usability. A number of new features have been introduced to support lawyers in their work.

These include a new ability for users to define the scope of a search, a detailed intranet navigation option and the creation of personalised links in the main menu. New client and matter pages present detailed client, project and billing information previously spread across a number of systems.

In addition, a curated collection of research and information resources has been improved.

Why this won

  • This intranet rework is firmly focused on improving the daily work of the lawyers and the delivery of services to clients
  • It has also helped to increase productivity by saving time on common activities.
  • There is detailed integration work in the Client-Matter sites, allowing users to access content from the firm’s practice management systems and the document management system.
  • New features have been designed to be intuitive for very busy attorneys.
  • This is a KM-driven approach, with proper thought given to organising and managing content.

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