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Articles

Start by improving your onboarding DEX

By: James Robertson Posted: July 17, 2018

Improving the digital employee experience for new starters will deliver immediate benefits.

Digital employee experience: why real estate should care

By: Steve Bynghall Posted: July 11, 2018

Digital employee experience (DEX) looks holistically at the digital tools, environments and processes that are provided to staff (see What is DEX?). It is a key part of the overall …

Establish four circles of collaboration governance

By: James Robertson Posted: May 8, 2018

Put in place a model for collaboration that ranges from core tools to prohibited

Manage enterprise collaboration as a wicked problem

By: James Robertson Posted: May 3, 2018

Wicked problems have no single answer or solution, but plenty of potential actions

How to ensure digital access for hospital workers

By: James Robertson Posted: April 26, 2018

Digital access remains a challenge for many hospital staff, such as nurses.

Digital employee experience: why IT should care

By: James Robertson Posted: April 24, 2018

DEX gives CIOs and IT teams invaluable tools for understanding and managing complexity

Understand the three digital worlds within hospitals

By: James Robertson Posted: April 18, 2018

Hospitals are complex environments, and there are three distinct worlds that make up their digital workplaces.

Where does #DEX fit in the broader employee experience?

By: James Robertson Posted: March 27, 2018

Digital employee experience is one of three elements that makes up the wider employee experience.

An intranet needs to be managed as a product, not a series of projects

By: James Robertson Posted: March 20, 2018

Intranet and digital workplace teams can learn a lot from the field of product management.

Digital employee experience: why internal communications should care

By: James Robertson Posted: March 15, 2018

Internal communication teams should be part of the coalition who are driving change towards a better future for staff

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Step Two is a consultancy that helps organisations establish and sustain modern digital workplaces. Driven by deep domain knowledge and productive field research, we enable intranet, digital workplace and digital employee experience (DEX) teams to proceed with clarity and confidence. Get in touch to find out how we can help you with.

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