Intranet business cases need to beyond dry numbers and recommendations, and target emotions and key business needs.

If intranets are to achieve their full potential, intranet teams must go beyond just reducing frustration.

A little while back I wrote a post about the global-local challenge for many intranets. To quote: In any large organisations, there will be many…

In recent projects, we’ve been doing a lot of work relating to what Jane McConnell calls the global-local challenge of intranets. In any large organisations,…

It’s nice to be involved at the start of a brand new intranet, rather than improving (or fixing!) an existing intranet, which is the norm….

This methodology provides intranet teams with a new and powerful approach to planning intranet improvements.

All too often, 18-24 month information management strategies fail to deliver benefits, but there is an alternative.

Intranet teams should be guided by two words when planning intranet activities: tangible and visible.

An intranet concept is a single sheet of paper which outlines where the intranet is at, where it is going, and what it will deliver…

There are several key categories of documents that should be targeted as part of information management projects, while other documents can be ignored.