Rather than embarking on a major project at the first sign of problems, consider tactical solutions such as the redesign of the home page.

This article outlines nine steps that can be taken by all intranet teams to improve the effectiveness of search, covering both design and under-the-hood changes.

This article provides 10 words that describe successful intranets, including: innovative, productive and collaborative.

We all know accessibility is important, but precisely how does one make a website or intranet more accessible? Often what is needed is a pragmatic…

Much is expected of intranet authors, in terms of the quality, accuracy and timliness of published material. Yet, many organisations treat intranet authoring as a…

Intranet teams must take on a strong leadership role, and drive forward the evolution and enhancement of the site.

The industry is finally accepting responsibility for providing accessible websites and intranets. Yet, a great deal of misunderstanding continues to surround the subject of accessibility.

The intranet manager should be free to focus solely on managing the site, and not publishing content or doing admin work.

At the most fundamental level, search should work like magic: it should always give staff the information they need, even if they only enter a…

There are several key categories of documents that should be targeted as part of information management projects, while other documents can be ignored.