New ways of working within the office environment means that employees are less likely to be based at one single location, and may work in…

Image from Shutterstock. In the last year or so, we’ve been doing a lot of work with global organisations who are redesigning their corporate intranets….

Image from Shutterstock In recent years, the focus within organisations has been on the customer. Large corporations have “customer experience” teams, who have transformed everything…

Design can transform the way we work, from fixing usability issues to uncovering new business solutions.

We’ve been doing a lot of work recently for global organisations, headquartered in places as diverse as London, Oxford, Sydney, Geneva and Stockholm. It’s tremendously…

Ideation applications tap into staff knowledge to create and share ideas.

Some years back, Thomas L. Friedman argued in his best-selling book that the world is flat when it comes to commerce. The central argument is…

Experience from many organisations is that enterprise social tools generate few (if any) problems.

Social intranets provide a valuable mix of functionality, beyond publishing content and news.

Go beyond woolly objectives for social intranets, to solve real business problems.