Community managers, whether formal or informal, are crucial for successful collaboration.

Real success with collaboration and social tools requires robust change management.

Your intranet or digital workplace team knows what it’s doing, so you just need a bit of extra advice

Chatbots are predicted to play an important role in modern, smart digital workplaces

If in doubt, focus on a key group of staff, not a collaboration or social tool

Bots provide conversation and automation for staff in the new digital workplace.

There are common dead-ends and pitfalls that can be avoided when planning collaboration and social projects.

Collaboration must have a business purpose and a set of objectives, whether large or small in size

A free toolkit that provides a hands-on way of planning enterprise collaboration and social projects.

There are many ways that intranets can celebrate and strengthen an organisation’s culture.