Intranets serve many different audiences, and role-specific pages can help to meet these diverse needs.

As new technologies are gaining a presence within organisations, we’re seeing some strategic conversations shifting from the “intranet” to the “digital workplace”. This encompasses traditional content publishing, news, social, collaboration, …

While intranet governance is a big topic to make sense of, a great start is to get three key documents in place.

Intranet teams can’t afford to be technology ignorant, but nor do they need to be geeks.

Successful intranet managers balance their technical skills, business acumen and leadership capabilities, and take a pragmatic approach to their sites.

To be successful, intranets must have a clear definition of their purpose and character, underpinning decisions about future directions.

A multi-disciplinary approach is needed when establishing an intranet team. This briefing outlines the key roles required.