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CMb 2006-08
10 words to describe successful intranets

by James Robertson
Published on 4 May 2006

Innovative
The intranet innovates to meet ever-changing organisational needs

Trusted
The intranet is a trusted source of information and business tools

Productive
The intranet delivers tangible and visible benefits to the organisation and staff

Useful
The intranet supports day-to-day staff and organisational needs

Pervasive
The intranet supports every staff role and every geographical location

Usable
The intranet is easy to use and quick to learn for all major staff groups

Essential
The organisation is not able to function effectively without the intranet

Collaborative
The intranet supports staff working together effectively and sharing knowledge

Coherent
A clear and consistent direction, purpose and design underpins the intranet as a whole

Strategic
The intranet is a strategic platform and environment for the organisation

(For an overall methodology for developing or redeveloping an intranet, see the Intranet Roadmap.)

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