Mark Morrell has written about following a decentralised publishing model for intranets. To quote: So who is responsible for publishing, reviewing, updating and removing content? “You!” is the answer to any publisher in BT. There is NO central publishing team to do this on behalf of anyone.
Articles tagged: Intranets
Getting the “intranet model” right
I've just spent a day with a well-known global company at their headquarters in Sweden (and no, it's not IKEA). They are in the early stages of a large intranet project, which has been thrown a curve-ball by a huge global reorganisation. My role in this one-off day of consulting ...
5 intranet trends for business managers in 2010
Janus Boye writes about 5 intranet trends for business managers in 2010. To quote: Social; The big buzzword at the moment with social business, social media and obviously also social intranets. Jane McConnell recently stated that 2010 will not be the year of the social intranet based on a survey ...
The future of intranets in Copenhagen
I've been talking about future intranets since late last year, leading up to my keynote at the IntraTeam Event in Copenhagen. As expected, this turned out to be a wonderful conference, with Jane McConnell's keynote a real highlight, along with many other interesting sessions. As always, plenty of great ...
What drives my passion for intranets
I'm very passionate about intranets, and the opportunities they provide. Where does this passion come from? I've spent a lot of time in organisations with staff who do the actual work, particularly in front-line and operational areas. I've interviewed countless staff, including nurses, accountants, call centre operators, consultants, engineers, sales people, ...
Reworking the HR section
Mark Tilbury shares his experiences and approaches to redesigning the HR section of his intranet. To quote: Finally getting a stakeholder session with our HR guys and owners of 'people' related content on our intranet. Negotiations over the process and protocols have been as torturous as organising the Nixon/Frost debates, ...
Senior manager blogs and non-blogs
Jane McConnell shares concrete numbers on adoption of enterprising blogging. To quote: The figures in this year's report clearly show that senior managers in many large organizations are using blogs to improve communication flow, to break through some of the barriers and silos. However, there is still a lot ...
More advanced steps to a good intranet wiki/blog
Mark Morrell writes about further steps to a good intranet wiki/blog. To quote: In BT anyone can start a blog or create a wiki article internally about their views and opinions and can contribute to other blogs or wiki articles if they wish to. To get started all you ...
Presentation skills for intranet managers
Intra-Nomad provides real-world advice on how intranet managers can present well. To quote: At some time or other every intranet manager has to do a presention. All those stakeholders and vested parties demand it. If like me, you’re one of life’s introverts, you dread these moments, even perhaps avoiding them. ...
Future principle: put people at the centre
This future principle explores where intranets should be heading. Previous principles include act proactively, not just reactively, provide universal access and it's more than the intranet. They support two "future scenarios": starting a new job and driving the engine of change. Up to this point, the ...
Scottrade succeeds in intranet revamp by involving staff
Lindsey Miller writes about Scottrade's intranet redesign. To quote: So how can you replace your old, inefficient intranet with a snazzy, new version and get employees to embrace the change? Scottrade knows; the online brokerage firm last year replaced its intranet, “The Insider,” after seven years, and not one of ...
What’s in an Intranet name? Turns out a lot …
Carolyn Douglas has written an article on naming the intranet. To quote: Intranets and corporate culture should go hand in hand. If your intranet is not reflecting the culture in your organization and the site is boring or dry, consider how good old fashioned brand marketing can change attitudes towards ...
Do intranet banners work or are they just litter?
Mark Morrell asks: do intranet banners work or are they just litter? To quote: Selective attention is a widely recognised behaviour on the web backed up by reams of usability evidence. Selective attention is what web users quickly develop from browsing around web pages – it basically means that ...
Video interview with Sabre on their online social tools
Sabre Holdings is one of the largest travel services businesses in the world, quietly connecting travel agents with airlines, as well as running major sites such as Travelocity. Sabre Town, their enterprise social space, provides a ...
Creating successful style guides
Amy Quinn writes about how to create successful style guides. To quote: Style guides are a great way to ensure user experience consistency when developing an application and a way to communicate user experience standards across an organization. They can be application specific, platform specific, and may encompass enterprise-wide standards. ...
Three views on intranet names
We recently asked members of the Intranet Leadership Forum about the names of their intranets. Several past articles have covered this topic, including Naming the intranet, which goes into the reasons why you should name a site, and Publicising the launch of Boris at City of Casey, which ...
Recommended reading for intranet teams
There are many ways to learn about all things intranet. On the job is the most common way, with learning from peers in close second place. There is now an expanding number of books that are useful for intranet teams. In this article we outline some recommended reading. General Every intranet team's ...
Eight intranet design mistakes
Intranet projects are challenging at the best of times. Sites are large and content rich. Project teams are often thrown into the deep end, with many constraints and expectations. Intranet projects may confront challenges such as: unclear intranet ownership and governance tight timeframes limited (and often insufficient) budgets varied (and sometimes competing) stakeholder opinions large number ...
Video interview with NYK on wiki-based intranet news
NYK is one of the world's largest shipping and transport firms, with 770 major ships sailing the oceans. In an incredibly competitive market, it is vital to quickly respond to industry changes and competitor moves. To facilitate ...
Future principle: it’s more than the intranet
I've been talking about the future of how staff will work in organisations, starting with Sarah's first day, and then exploring products and innovation. An important question has been raised by more than a few people: So is this still the intranet? Or should we be calling it something different? An ...
Our department is different!
Jeff Cram and Jeni Cram write about the challenges of rolling out an enterprise CMS. To quote: “Our department is different!” This is a common and legitimate response from groups used to managing their own websites. They argue that their needs are so specific there is little chance a common ...
Future principle: Act proactively, not just reactively
Today's intranets are very passive. They provide a remarkable volume of information, tools and resources, but they sit idly waiting for someone to look for it. This often means that staff don't get the information they require at the point of need. When a new policy is created, it's emailed out ...
Intranet metrics: which indicators?
Jane McConnell has written about intranet metrics, drawing on her global survey results. To quote: What follows is an extract of 2 pages from the report, pages 96 for adoption indicators and page 102 for core business indicators. Note that the number (n =) at the bottom left of each ...
Intranet benchmarking: a mashup of why & how
Jane McConnell has published a post outlining why and how to do intranet benchmarking. To quote: Comparing your intranet to others is useful because intranets exist within organisations and are somewhat 'oblivious' to what happens outside the company. It is hard to look over the fence. That's where the value ...
We don’t do workflow
Mark Tilbury explains why his intranet doesn't use workflow. To quote: Content comes in different shapes and context. Some needs 'locking-down', other content is 'open', while elements develop as it is pushed, modified and enhanced. There is not a 'one solution' fits all process flow within each stream, nor within ...
Merit badges for The corporate intranet To incentivize adoption
Sadalit Van Buren writes about using merit badges to encourage intranet adoption. To quote: I've been thinking about the badges that a few social sites are using as incentives to their user communities - specifically foursquare and, more recently, Blip. So many people I talk to are looking for ...
Intranet 2.0 Global Survey 2010
Toby Ward ran an Intranet 2.0 survey last year, which generated some interesting results. He's just launched the Intranet 2.0 Global Survey 2010, and you should definitely consider participating in this. Taking just 10 minutes to complete, participants go into the running for a cash prize. To quote: Respondents who ...
First workshop of the year: Intranet Design + Redesign (Sydney, March 25)
Deliver a best practice intranet that is intuitive and usable for staff If the intranet isn’t easy to use, there’s little point in having one! To design (or redesign) an intranet, we need to put ...
Future scenario: driving the engine of change
This is the second future scenario exploring the future of intranets (and beyond) in organisations. The first covered Sarah's first days at work, and this looks at innovation, product management and streamlining business processes. It's an impressive list. When all laid ...
The weight of the existing intranet
Some time back, we worked for a large government agency. Their intranet was terrible, a huge collection of separate sites dating back over a decade. New sites has been published in waves, but IT didn't feel that they had the authority to delete old sites. As the organisation constantly restructured, ...
Migrating to a new intranet – how do you support the content owners?
Dorthe Jespersen has written about supporting content owners during migration. To quote: The content owners may have many questions: Where does our content go in the new structure? What content do we actually have? Should we delete some of it? Will time be allowed for content quality and improvement work? ...
Social intranet products: am I missing something?
I've been looking at a number of "social" and "enterprise 2.0" intranet solutions recently. (I won't name them, as we maintain strict vendor-neutrality.) These are all intended to be out-of-the-box intranet solutions for medium-sized organisations, and they provide rich social functionality. This includes: team spaces wikis blogs social updates (eg Facebook/Twitter) rich personal profiles home-page "latest updates" ...
In-house presentations on intranets
We've seen a lot of intranets, and have worked with a lot of organisations. With three years of the global Intranet Innovation Awards under our belts, we have a remarkable collection of intranet case studies, covering every industry and focus. It's therefore about time we highlighted the in-house presentations we ...
Video interview with AEP on award-winning ideas system
When I was in San Jose for the KMWorld conference, I organised an awards ceremony for the US winners of the Intranet Innovation Awards. This also allowed me to do video interviews with a number of ...
Sprint’s intranet engages all employees from entry level to executives
Jennifer Sniderman explains how social tools on Sprint's intranet, "Sprint Space," helps to engage staff:
Workplace web – 3 models
Jane McConnell explores 3 models for intranets, within the framework of the "workplace web". To quote: We proposed 3 models of the workplace web to the 300 participating organizations. The rest of this post is an extract of the diagrams and text from the chapter "Future Intranet: the front door ...
How to generate business support for intranet innovation
Just before Christmas I gave an in-house presentation at a major Australian bank. In this organisation, the intranet team has recently delivered the start of a major intranet upgrade, and are now working on building support for their next steps. This came about because the intranet manager attended our Sydney ...
‘Simon’ says … check out this branded intranet
The Financial Brand talks about 'Simon', a highly-branded intranet at Delta Community. To quote: The Financial Brand interviewed Mary Olson, VP of Marketing, Delta Community, and talked about the credit union’s creative — and branded – employee intranet, affectionately named “Simon.” Simon is the portal for all employee communications — ...
Why your business needs an intranet
Kim Komando has written an article about why your business needs an intranet. To quote: One thing I like about running a small company is the ability to act quickly. Decisions are not bogged down by layers of management. In fact, most moves are made with the interested parties meeting ...
The culture of collaboration and what it means for your intranet
Maish Nichani writes about the culture of collaboration, and its relevance when planning projects. To quote: Many organisations are waking up to the fact that collaboration is a key piece of the intranet puzzle. I have spoken to many such people in charge of collaboration in their organisations and what ...
Future proofing intranet governance
Jane McConnell writes about future proofing intranet governance. To quote: If you do not already have a cross-organizational ownership model in place, move in that direction. The Global Intranet Trends for 2010 showed that 14 % of the nearly 300 participating organization have this model. In Stage 3 (more mature ...
When “global & local” becomes “common & specific”
Jane McConnell, who has often talked about "global & local", now introduces "common & specific". To quote: How do you handle global and local content on global portal? A question that has as many answers as intranets! However, in my work with many complex, global organizations, I have developed 8 ...
Intranet 360 checklist
Jane McConnell has written about running an intranet 360 degree evaluation. To quote: When you organize workshops to explore new directions for the intranet, or when you choose people to participate in a user’s panel, you need to include a range of ages and seniority. The views will be complementary. ...
An elevator pitch for you and your intranet
It's an old web tale: if you work at Apple's headquarters, One Infinite Loop in Cupertino, California, you may find yourself in the lift one day with Steve Jobs, Apple's billionaire CEO. It's reputedly one of Jobs's tendencies to say to any unlucky lift passenger, 'What do you do for ...
The three clicks myth
When designing intranets or websites, it is helpful to have some rules of thumb to follow when making decisions. Over time, many of these have become elevated into principles or rules, widely used throughout the industry. The best-known is the 'three clicks rule', which says that all content should be no ...
How to empower authors
In most organisations authors are vital to the effectiveness of the intranet. Despite this, authors are often given the task of updating content with little or no thought to their skills, suitability or desire. Intranet teams generally have little influence over who becomes an author. As intranets mature and become ...
Gold winner: ChTPZ (Russia)
[caption id="attachment_3888" align="alignnone" width="600" caption="ChTPZ's 'Mobile Employee' service is an easy-to-use, custom-designed SMS system that's housed on the intranet and tightly integrated with the organisation's corporate directory."] Post 10 of 10 in a series of blog posts giving more insight into ...
Gold winner: COWI (Denmark)
[caption id="attachment_3888" align="alignnone" width="600" caption="COWI's project sites have enabled faster and more effective working across teams and departments, while maintaining compliance with the organisation's strict methodology."] Post 9 of 10 in a series of blog posts giving more insight into this year's ...
iGoogle-like intranet start page to the rescue
Stimmt have shared several Swiss case studies on iGoogle-like intranet start pages. To quote: Just as can be seen with iGoogle, the intranet Start page features several tabs containing widgets (or ‘gadgets’, to use the iGoogle term). The tabs are pre-populated with a general set of useful widgets. The user ...
Gold winner: American Electric Power (USA)
[caption id="attachment_3888" align="alignnone" width="599" caption="AEP's 'Now Ideas' helped the company identify $8 million in savings in five months."] Post 8 of 10 in a series of blog posts giving more insight into this year's Intranet Innovation Award winners. American Electric Power’s ...
Get ready for intranet 3.0
Sarah Bates writes about the concept of intranet 3.0. To quote: It seems that intranets--and the related online communities within them--are being viewed by senior management as drivers of efficiency and productivity, and as "cultural glue," during turbulent times. Let's get rid of the people handling travel booking and automate ...
Future scenario: starting a new job
Another year, another job. After 18 months in the last job, and a few months looking for work, Sarah is starting into her new role. The firm seems sounder than the last one, and its consumer products are red hot right ...
5 future intranet trends
Jane McConnell shares a video a presentation on her 5 future intranet trends. To quote: The organizers of Brazilian Intranet Portal Award 2009 event kindly posted the video I made for them on YouTube and I'd like to share it with you. I talk about the 5 future intranet trends.
Gold winner: NYK Group (UK)
[caption id="attachment_3888" align="alignnone" width="599" caption="NYK's wiki News Room provided a cost-effective, global and user-friendly solution to sharing and distributing Group news. Screenshot courtesy of NYK."] Post 7 of 10 in a series of blog posts giving more insight into this year's ...
Catherine Grenfell on successful intranet managers
Jane McConnell has conducted a podcast interview with our very own Catherine Grenfell on successful intranet managers. To quote: When dealing with the legacy of intranet initiatives that have failed, Catherine says: "You can't undo the past; you can influence the future." Establishing communication channels and setting expectation when everyone ...
Slidecast of the 2009 Intranet Innovation Award winners
Last week we held an awards ceremony at the KMWorld conference in San Jose. In addition, I gave a 50 minute presentation that shared plenty of detail on a number of the winners. The ...
Video marketing of the intranet
It's not enough just to redevelop the intranet, it also needs to be relaunched. The challenge, like all marketing, is to reach the intended audience and capture their attention. While many intranet teams are too shy for their own good, a few are not afraid to do something interesting. Thanks to ...
A day on intranet design with Victorian councils
Last Friday I spent the day in Melbourne, running an Intranet Design + Redesign workshop for local councils. The in-house workshop was organised by one council, and with other councils invited to join the session. We ended up with about 24 people in the room representing 15 different councils ...
Podcast interview with Gerry Gaffney
The Step Two team have been very busy recently across every possible medium. Having been in the US for a week at KMWorld, I've fallen hopelessly behind in sharing all this. So this will be the first of a series of posts over the coming week that highlights our outputs... To ...
How long could you survive without the intranet?
We've got great stories coming out at the two-day Intranet Leadership Forum intensive in Sydney. One that jumped out to me was the following: The intranet team at a major Australian bank talked about their data gathering efforts over the last year. The goal has been to build a strong ...
The softer side of intranets
For the last seven years we've been writing about intranets, and our focus has relentlessly been on how to make the intranet more valuable for staff and the organisation. Our over-arching statement has always been this: Staff will use the intranet if it's useful. The challenge is to uncover and understand staff needs, ...
Intranet Innovations 2009: insights into this year’s winners
The 2009 Intranet Innovation Award winners were unveiled in Sydney on 5 November 2009. There's a wealth of great screenshots, information, tips and advice in the 2009 Awards report, which you can find on the Step Two Designs website. This article summarises the winners and hits on some of ...
Roll out the red carpet for your intranet
Rachel Lai has written an article on intranet launches. To quote: When you enter the latest top-rated restaurant in town, the ambience makes you feel: if the restaurant design is warm and intimate, you feel comfortable and relaxed; if the design is hip and leading edge, you feel upbeat ...
Future principle: provide universal access
In 2015, staff will have universal access to information and functionality, delivered at the point of need, regardless of where they may be. This means going beyond the "intranet as an internal website", a concept that has been holding back intranet teams for many years. A few of the ...
I’m going to start talking about the future, and I need your help
Our unwavering efforts over the last 7+ years have been focused on helping teams deliver better intranets. This has all been about "today", and what we can do to make intranets work better. This has involved uncovering successes (and failures) from across the globe, and distilling these into best ...
A gathering of award winners in San Jose
This morning we held an awards ceremony at KMWorld in San Jose for some of the US-based winners of the Intranet Innovation Awards. In front of the assembled masses, I was delighted to hand over the lovely glass trophies in ...
Intranets must be task-centric
Gerry McGovern argues that intranets must be task-centric. To quote: Let's say you have an organization of 1,000 people, and 50 of them work in Human Resources (HR). An organization-centric intranet will work great for those 50 people, but it will not work very well for the 950 people who ...
The collaborative intranet: involving users in intranet designs
Patrick C. Walsh writes about directly involving staff in redesigning the intranet. To quote: So let’s imagine that we’re in the process of designing or re-designing an intranet. We’ve done all our user research and now its that scary time when you have to somehow turn the research into design ...
How to create clear web navigation menus
Gerry McGovern has written about the value of clear navigation menus. To quote: Good web navigation is unsubtle. It is clear, precise, familiar, consistent, boring, unemotional. Good navigation is ugly and functional. You've just designed a new plane. It's sleek and ergonomic, fuel efficient yet roomy. You're now sitting with ...
Gold winner: Sabre (USA)
[caption id="attachment_3888" align="alignnone" width="600" caption="Sabre Town is social networking for the enterprise, an in-house developed, Facebook-style platform that's led to quantifiable savings for the company. Screenshot courtesy of Sabre."] Post 4 of 10 in a series of blog posts giving more insight ...
Gold winner: IBM (USA)
[caption id="attachment_3888" align="alignnone" width="600" caption="The w3 Toolbar is an active, multi-functional browser tool enabling users to recommend, share and link to content, files and more. Screenshot courtesy of IBM."] Post 3 of 10 in a series of blog posts giving more insight ...
Gold winner: IDEO (USA)
[caption id="attachment_3877" align="alignnone" width="600" caption="Rich people profiles, including projects and availability. Screenshot courtesy of IDEO."][/caption] Post 2 of 10 of a series of blog posts giving more insight into this year’s Intranet ...
2009 platinum winner: CRS Australia (Australia)
Post 1 of 10. This is the first of a series of blog posts giving more insight into this year's Intranet Innovation Award winners. Workflow inbox and moreCRS Australia (Australia) CRS Australia provides vocational rehabilitation services and assistance for people with ...
Winners announced for this year’s Intranet Innovation Awards!
The day is finally here, and we're excited to announce the winners of the 2009 Intranet Innovation Awards! These are global awards that celebrate new ideas and innovative approaches to the enhancement and delivery of intranets. Winning entries in 2009 include CRS Australia (Australia), IDEO (USA), IBM (USA), SunGard (USA/NZ), ...
Some testing is better than none
Ideally, all intranet design projects should adopt a design approach which consults with users throughout the process, from identifying needs to input and evaluation of structure and design. This is not always possible. Time and cost limitations occasionally result in corners being cut with testing often being the victim, because ...
About the intranet, on the intranet
The intranet is not just a channel for the business to communicate news and information. It is also a valuable tool for the intranet team itself to engage with the wider organisation. To that end, the intranet team should have a section on the intranet devoted to the intranet itself. This ...
Seven roles of the intranet homepage
There is no more contested or challenging page on the intranet than the homepage. As it is the most visible page on the site, everyone wants their piece of the homepage. There is also contention about the role of the intranet homepage: Should the homepage be mostly about news? Is navigation the ...
What every intranet manager should know
Patrick C Walsh has written about job adverts for intranet managers. To quote: I get email updates from an intranet group and recently they’ve added a jobs section. So I’ve been having a quick dip in to see what the jobs are like in the intranet world of today. This ...
Intranet governance begets intranet success
Toby Ward has written about intranet governance, answering some common questions. To quote: As is the case with most websites or intranets it is simply impossible to achieve any long-lasting success without a clearly defined ownership and management structure. Intranet governance provides clarity and rules: namely the titles, roles and ...
Intranet strategy with collaboration products ensures fresh content
Jessica Scarpati writes about collaboration on the intranet, drawing on the opinions of a few in the industry. To quote: Building an intranet to house static content such as an employee directory and benefits forms can make a portal as dated as a corporate brochure. Making unified communications (UC) tools ...
Intuit brainstorm offers innovation management
Bill Ives shares a case study of the innovation management system at Intuit. To quote: Intuit Brainstorm was designed by employees operating as innovators, rather than as a tool for senior management to track the status of efforts. It was designed to meet the needs of these innovators. It enables ...
Social intranets as the new talent management system
Sean R. Nicholson raises the idea of social intranets as the new talent management system. To quote: As Social Intranets are becoming more commonplace, however, a unique phenomena is occurring. Employees are sharing their previous experiences, subject knowledge, and expertise with fellow employees, management, and executives each day, providing a ...
7 principles for decentralized publishing
Jane McConnell has published 7 principles for decentralized publishing. To quote: Define the level according to the "natural business role". Publishing on the intranet must be part of normal business procedures. Whoever is responsible for the accuracy of a specific content should also be responsible for that content on the ...
Intranet in the cloud
Toby Ward explores the possibility of hosting the intranet in the cloud. To quote: In short, hosting is provided as a service over the Internet. SaaS is simply hosted software that could include your website content management system, search engine, CRM (Salesforce.com), etc. The cloud is merely a metaphor based ...
Barriers to intranet use from Forrester
Bill Ives reports on barriers to intranet use, as highlighted by Forrester. To quote: Forrester recently released a report on What’s Holding Back Your Intranet? They were nice to share a copy with me. They found that 93% of employee respondents said they use an intranet or company portal ...
Cleaning up intranet content
I'm speaking today at a number of conferences in Copenhagen, Denmark. In a break, I heard a great story from one of the participants about their experiences with cleaning up content. The organisation is a well-known global business (hint: open up your fridge and you'll find one of their products!). They ...
30-30-30-10: watch the trends
Jane McConnell writes about the need for intranet managers to be aware of trends. To quote: Intranet managers need to be externally focused - with at least 30 percent of their energy (why 30? less than half, but still significant!) in order to stay fresh, motivated and up to ...
Intranet governance cycle
Maish Nichani has written an article on intranet governance. To quote: This article offers a system view of intranet governance. It is based on a simple strategy that can be applied across different areas. The areas that I've covered are: information organization, publishing, collaboration and applications.
Building a task based intranet using SharePoint (AGL case study)
Andrew Wright has shared an interesting intranet case study from AGL. To quote: This article describes how AGL used SharePoint 2007 to build a task based intranet. AGL is Australia's largest gas and electricity retailer, with over 3.2 million customer accounts and approximately 2,200 employees. It has recently invested in ...
Giving internal visibility to social media
Last night I met up in Geneva with Ernst Decsey, the intranet leader at UNHCR. Some years back we did a fairly big IA project as part of their global intranet redevelopment, and it was great to see how far things have come since then. I found one part of their ...
Training intranet editors: What works?
Janus Boye explores options for training intranet editors. To quote: It can be a real challenge to properly staff properly to use and contribute to an intranet, particularly if struggling with a lack of management support at all levels. Your intranet can’t succeed without trained colleagues that actively contribute. So ...
Connecting bookmarks and “my links”
I had lunch today in Zurich with Lukas Karrer from Stimmt (a user experience consultancy doing great work in the German-speaking region of Switzerland). Many great intranet ideas were shared, but a little thing that stuck in my mind: One Swiss firm is implementing "my links" as part of their ...
Ready for the world-premier in London of our “Intranet design + redesign” workshop
Phew! It's been a busy week, and I'm glad to finally be on a plane to Europe. One of the bigger projects was putting the finishing touches to our brand-new Intranet design + redesign workshop. I've been running intranet strategy workshops for years now. They've run in over a dozen countries ...
What to look for in a visual designer
Visual design is considered as part of most entrant redesigns, and involves the colours, fonts and graphics that make up the presentation of the pages. A redesign might need to incorporate a corporate rebranding or brand refresh, or might involve changing the identity of an existing intranet. Either way, the ...
Using the intranet to access collaboration tools
Collaboration tools are spreading through organisations. Wikis, team spaces and discussion groups are being used in ever-greater numbers. For many staff, this means they are involved in several different collaboration spaces. This might include a project space for their current work, another for a committee they are a member of, as ...
Creating high quality intranet videos at the Forest Products Commission
Video can be a useful and powerful communication tool for large organisations, and has been used effectively for many years. Until recently, the benefits of video have been out of reach to smaller organisations due to its cost, the skills and equipment needed to produce videos and corporate films of ...
Intranet governance – a Parliamentary perspective
Dorje McKinnon has written up the work of the NZ Parliament on their intranet governance. To quote: The team from NZ Parliament have come up with a governance structure that works really well for them in a very technically, politically and legally complex environment.
Intranet governance: ownership, management & policy
Toby Ward has published an article on intranet governance. To quote: Who should own the intranet? Communications? IT? HR? All of them? You may be shocked to learn that many companies don’t know the answer; in fact, many organizations can’t clearly answer with any confidence whom is the present intranet ...
Enterprises should live in a mobile world
Mobile devices have changed radically. In just the last two years new devices, such as the iPhone and modern Blackberries, have transformed the ability to access the net. Gone is clunky WAP, in is an amazing user experience away from the desk. Have enterprises taken advantage of this? In this year's ...
Using audio and video on the intranet
Video and audio is part of the web, deeply ingrained in everyday browsing, whether it's a news site with audio reports, a social network with links, songs and videos suggested by friends and acquaintances, or the now-famous YouTube. As with many web technologies and trends, there are parallels between the ...
