Intranets serve many different audiences, and role-specific pages can help to meet these diverse needs.

Intranet teams can’t afford to be technology ignorant, but nor do they need to be geeks.

Successful intranet managers balance their technical skills, business acumen and leadership capabilities, and take a pragmatic approach to their sites.

A multi-disciplinary approach is needed when establishing an intranet team. This briefing outlines the key roles required.