Archives for communications

Moving on from newsletters

By: James Robertson Posted: February 24, 2011

In this modern age, there is no reason to continue the 50 year-old practice of sending corporate newsletters.

Three types of intranet communication

By: Alex Manchester Posted: April 29, 2010

Intranets are an important internal communications channel, and it’s important to get the right mix of news.

About the intranet, on the intranet

By: James Robertson Posted: October 29, 2009

The intranet should have a section devoted to the intranet itself, communicating to stakeholders, authors and general staff.

Seven roles of the intranet homepage

By: James Robertson Posted: October 29, 2009

There are many different uses for the intranet homepage, and a balance must be gained to meet business and staff needs.

The real cost of email in organisations

By: James Robertson Posted: July 2, 2006

There is very real cost of the reliance on email: the duplication of information management activities, which has a significant impact on productivity, consistency and accuracy.

Intranets as a news channel

By: James Robertson Posted: July 1, 2006

While news on the intranet home page is widespread, the question needs to be asked: how effective is it?

Make intranets the first source of news

By: James Robertson Posted: June 2, 2005

Intranets must be more than just a dumping ground for ‘second-hand documents’ if they are to be successful. Instead, a radically different policy needs to be put in place.