While news on the intranet home page is widespread, the question needs to be asked: how effective is it?

This briefing takes a different look at the role of intranet policies, and outlines five policies that all intranet teams should develop.

The intranet needs to have a strong brand, a sense of identity that, at a basic level, distinguishes it from the public website and other information sources within the organisation.

This article explains a quick and effective technique for assessing whether your home page is an effective gateway to site content.

This article introduces two critical success factors for intranet discussion forums: a clear purpose, and a common community.

We all know accessibility is important, but precisely how does one make a website or intranet more accessible? Often what is needed is a pragmatic view, based on real experience, …

Much is expected of intranet authors, in terms of the quality, accuracy and timliness of published material. Yet, many organisations treat intranet authoring as a hobby.

Intranet teams must take on a strong leadership role, and drive forward the evolution and enhancement of the site.

The industry is finally accepting responsibility for providing accessible websites and intranets. Yet, a great deal of misunderstanding continues to surround the subject of accessibility.

The intranet manager should be free to focus solely on managing the site, and not publishing content or doing admin work.