Browsing, searching and AI queries will all play a role in modern workplaces

Search is a tremendously important topic within organisations. The phrase “information overload” has long since passed into cliche, and yet we’ve done little of practical…

This is a sketch that I drew while sitting in one of the enterprise search presentations at the recent KMWorld conference in Washington, DC. It…

Can we replace our intranet homepages with a Google-inspired search page?

In most cases, the intranet team should own search, and the responsibility should not be left within IT.

Driving enterprise search to cover ever more content does not necessarily deliver better results.

Search engine reports are one of the most effective tools for gathering user information and improving an intranet.

A case study describing how to deliver a successful searching solution. Provides guidelines on user interface design, indexing configuration, search engine weightings and more.