Technology selection decisions need to be guided by the focus of the intranet being delivered.

There are both formal and informal ways of finding staff for user research

Is your organisation positioned to deliver and sustain a great intranet?

We’ve just had the pleasure of participating in both the Australian and New Zealand SharePoint conferences, organised by Share The Point. These events covered a…

Customer service is make-or-break for many organisations, and intranets can help.

When structuring a site, take a bottom-up approach to identify the right clusters

Ideation applications tap into staff knowledge to create and share ideas.

Some years back, Thomas L. Friedman argued in his best-selling book that the world is flat when it comes to commerce. The central argument is…

Intranet improvements must match business goals, meet staff needs and be practical.

Intranet launch videos can be inspirational, influencing or informative.