Delivering an effective intranet requires a sufficiently large team, and support from the business

Using Excel in more powerful ways can bring further insights beyond a typical content audit

When migrating to a new intranet, it’s important to establish the right authoring practices from the outset.

How much of your intranet home is red (irrelevant) vs green (directly helpful for staff)?

An intranet vision is the starting point, but a strategy is still needed showing how to get there.

We’ve worked with many organisations that have gone through an immense amount of organisational change. These are a challenging times, and the temptation would be…

“We want to be number one for customer service.” We’ve heard this stated by a number of our clients over the years, particularly in the…

Intranet redesigns involve a huge amount of work, so how do we make this the last big redesign that’s needed?

We’ve written a lot about the roles and responsibilities of intranet teams, with a focus on the activities of teams in medium to large organisations….

All intranets must find a balance between global (common) and local (specific) information.