We’ve written a lot about the roles and responsibilities of intranet teams, with a focus on the activities of teams in medium to large organisations….

All intranets must find a balance between global (common) and local (specific) information.

Tree testing provides a cheap and effective way of checking draft navigation before proceeding further into a redesign.

Global companies, whether banks, pharmaceutical companies or non-profits, have a particularly strong need for great intranets. With tens or hundreds of thousands of staff across…

Intranet teams can’t afford to be technology ignorant, but nor do they need to be geeks.

Organisations with a strong public brand and reputation are under growing pressure to deliver an intranet to match.

Effective coaching techniques are critical for achieving a well performing intranet team.

When examined more closely, the mobile enterprise means many different things, delivered in different ways.

Rather than thinking of the intranet as a once-off ‘product’, consider it an ongoing ‘service’ to the business.

In this modern age, there is no reason to continue the 50 year-old practice of sending corporate newsletters.