One of the first challenges when establishing an intranet is to determine who should have overall ownership of the site, and where the intranet team…

The challenge is to deliver sufficient intranet content and capabilities, within the time and resource constraints. This briefing outlines a simple approach for balancing these…

Explores the advantages and disadvantages of using ‘under construction’ on an intranet.

All delivery channels (not just the intranet) must be considered when planning an overall information management and communications strategy.

A critical success factor for an effective and sustainable intranet is the establishment of an intranet ‘community of practice’.

By improving the way the intranet supports key tasks, immediate business benefits can be delivered in a manageable and cost-effective manner.

Many intranets are dedicated to allowing staff to complete administrative tasks easily, instead of assisting staff to do their core business.

An intranet is something that staff need to learn, just like any other business application or information system. This will require both formal and informal…

We are often asked whether we have seen the perfect intranet, and our answer is no. Read more to find out why.

The intranet can serve as a platform for knowledge management initiatives, via approaches such as collaborative environments, staff directories, wikis and weblogs.