Archives for intranets

How new technologies can help KM.

It was a great pleasure to present at KM Australia today in Sydney. My talk took a pragmatic look at how changing technologies can support…

Educating authors using a drop in centre.

The credibility of any intranet is dependent on content. Content that is created, published and maintained by many different people across the organisation. This frees…

Communicating in a crisis.

In early 2011, the sky opened in Queensland with heavy rainfall in Brisbane and across South East Queensland. With Wivenhoe dam at capacity, flash flooding…