Creating employee personas is an effective way to understand the needs of your workforce, and to plan and design solutions accordingly.

Help your new hires get started and productive with a great digital employee experience

Digital employee experience (DEX) looks holistically at the digital tools, environments and processes that are provided to staff (see What is DEX?). It is a…

Expectations created by consumer experiences are shaping the workplace.

Frontline and core business systems should be part of a great employee experience

More than just keeping the lights on, CIOs must shape the adoption and use of new technologies.

Delivering a great (digital) employee experience will improve engagement and productivity.

Leading digital workplaces are already delivering a great employee experience

Employee experience looks holistically at work and then designs measurable improvements