Frontline staff rely on great content which must be complete and accurate
Archives for content management
Take a graduated approach to governance.
Strict intranet policies and rules must be complemented by looser governance and support.
Four ways to support and sustain your intranet.
Content creators and owners need support if they are to deliver a great intranet
Intranet products must cover both sides of the content coin.
Increasingly organisations are choosing not to start with a blank sheet of paper when planning their new intranet. For many years there have been a…
Create information clusters, not pigeon holes.
When structuring a site, take a bottom-up approach to identify the right clusters
Designing intranet role pages.
Intranets serve many different audiences, and role-specific pages can help to meet these diverse needs.
Signposting within documents.
Finding the right document is only half the task: is the document structured in a useful way?
Beyond the standard content audit.
Content is at the heart of all intranets. Pages, documents, and files populate the architecture with varying degrees of elegance and are managed under different…
Use your CMS to improve intranet content.
We have written a number of articles on how to improve intranet content including Improving intranet content and Helping intranet authors write quality content. Most…
Clean up your Active Directory first!.
Before personalisation can be implemented, underlying LDAP or Active Directory implementations need to be cleaned up.